eduNEXT public Documentation

Welcome to eduNEXT’s client documentation!

• Public Documentation
  • Your Subscription with eduNEXT
    • Manage your Subscription
      • 1. Getting started
        • 1.1. The eduNEXT management console
      • 2. Access the eduNEXT management console
      • 3. Billing information
        • 3.1. Fill out your billing information
      • 4. Upgrade a Subscription
        • 4.1. Upgrade workflow
      • 5. Getting support
        • 5.1. Access to the Knowledge Base
        • 5.2. Incident management
        • 5.3. Request management
        • 5.4. How to Open a Support ticket
        • 5.5. How to View the status of a Support ticket
      • 6. Add or remove users from the Management Console
        • 6.1. How to add an additional administrator user for the eduNEXT management console
        • 6.2. How to remove an administrator user from the eduNEXT management console
      • 7. Select or change the Add-ons for your subscription with eduNEXT
        • 7.1. Selection of add-ons
        • 7.2. Changing your add-ons
        • 7.3. Configuration of the add-ons
      • 8. Modify the type of subscription
      • 9. Cancel a subscription with eduNEXT
        • 9.1. How to Cancel the eduNEXT account
    • 1. Getting started
      • 1.1. The eduNEXT management console
        • 1.1.1. Your subcription information in the EMC
        • 1.1.2. Active users monitoring section
    • 2. Access the eduNEXT management console
    • 3. Billing information
      • 3.1. Fill out your billing information
    • 4. Upgrade a Subscription
      • 4.1. Upgrade workflow
    • 5. Getting support
      • 5.1. Access to the Knowledge Base
      • 5.2. Incident management
      • 5.3. Request management
      • 5.4. How to Open a Support ticket
      • 5.5. How to View the status of a Support ticket
    • 6. Add or remove users from the Management Console
      • 6.1. How to add an additional administrator user for the eduNEXT management console
      • 6.2. How to remove an administrator user from the eduNEXT management console
    • 7. Select or change the Add-ons for your subscription with eduNEXT
      • 7.1. Selection of add-ons
      • 7.2. Changing your add-ons
      • 7.3. Configuration of the add-ons
    • 8. Modify the type of subscription
    • 9. Cancel a subscription with eduNEXT
      • 9.1. How to Cancel the eduNEXT account
  • Configure your LMS site
    • Configure your LMS site
      • 1. Locate your site in the Management Console
      • 2. Set Or Change the LMS site Domain
        • 2.1. Configure your domain
        • 2.2. Use your own SSL certificate
        • 2.3. Changing your LMS domain
      • 3. General settings
      • 4. Set the Look and Feel for your LMS site
      • 5. Settings and branding for the platform emails
      • 6. Configure the additional static pages
        • 6.1. Adding content to the static pages
        • 6.2. Adding redirections to the static pages
      • 7. Certificate template configurations
        • 7.1. Change the layout of your certificates
      • 8. Configure the active add-ons
      • 9. Create An Additional Site For An Existing Account
      • 10. Remove A Site
    • 1. Locate your site in the Management Console
    • 2. Set Or Change the LMS site Domain
      • 2.1. Configure your domain
      • 2.2. Use your own SSL certificate
      • 2.3. Changing your LMS domain
    • 3. General settings
    • 4. Set the Look and Feel for your LMS site
    • 5. Settings and branding for the platform emails
    • 6. Configure the additional static pages
      • 6.1. Adding content to the static pages
      • 6.2. Adding redirections to the static pages
    • 7. Certificate template configurations
      • 7.1. Change the layout of your certificates
    • 8. Configure the active add-ons
    • 9. Create An Additional Site For An Existing Account
    • 10. Remove A Site
  • Manage a Running LMS site
    • Manage a Running LMS site
      • 1. Manage and support learners
        • 1.1. User Registration
        • 1.2. Manual User Activation
        • 1.3. Batch User Registration
        • 1.4. Recovering the password for a user
        • 1.5. Unlocking a user after multiple failed login attempts
        • 1.6. Removing a user via self account removal
        • 1.7. Manual User Deletion
      • 2. Manage and Support course authors
        • 2.1. Turn a user into a course author
        • 2.2. Add a user to the course team
        • 2.3. Grant course-creation permissions to a user
        • 2.4. Give your author permission to create libraries
      • 3. Monitor Active Users on the site
      • 4. Monitor email delivery in a site
      • 5. Generate reports for your site
      • 6. Using the open edX and eduNEXT APIs
        • 6.1. Open edX APIs
        • 6.2. eduNEXT exclusive management APIs
    • 1. Manage and support learners
      • 1.1. User Registration
      • 1.2. Manual User Activation
      • 1.3. Batch User Registration
      • 1.4. Recovering the password for a user
      • 1.5. Unlocking a user after multiple failed login attempts
      • 1.6. Removing a user via self account removal
      • 1.7. Manual User Deletion
    • 2. Manage and Support course authors
      • 2.1. Turn a user into a course author
      • 2.2. Add a user to the course team
      • 2.3. Grant course-creation permissions to a user
      • 2.4. Give your author permission to create libraries
    • 3. Monitor Active Users on the site
    • 4. Monitor email delivery in a site
    • 5. Generate reports for your site
  • Author courses with Open edX STUDIO
    • Author courses with STUDIO
      • 1. Accessing Studio platform
        • 1.1. What is the Studio platform?
        • 1.2. How to access Studio platform?
        • 1.3. Locate the courses or libraries you have access to
      • 2. Create an Open edX course
        • 2.1. Course creation permissions
        • 2.2. Before creating a course
        • 2.3. Create a new empty course
        • 2.4. Rerunning an existing course
        • 2.5. Permission to Rerun an existing course
      • 3. Export and import tools
        • 3.1. Exporting a course
        • 3.2. Importing a course
      • 4. Initial course Set up
        • 4.1. Define the course team
        • 4.2. Course schedule and details
        • 4.3. Course visibility in the homepage
        • 4.4. Sorting of courses on the homepage
        • 4.5. Course visibility in the course catalog page
        • 4.6. Course accesibility by invitation
      • 5. Principles of instructional design
        • 5.1. accessibility
        • 5.2. meaningful learning
        • 5.3. tips from edge
      • 6. Course outline: sections, subsection and units
        • 6.1. Creating the course structure
        • 6.2. Publishing Status of a section, subsection, or unit
      • 7. Adding Components to a Course unit
        • 7.1. HTML components
      • 8. Add a grading configuration to the course
        • 8.1. Passing grade
        • 8.2. Assignment types
        • 8.3. Linking Assignment types and course subsections
      • 9. Configure certificates for your course
        • 9.1. Have eduNEXT set the course modes or enrollment tracks
        • 9.2. Enable and configure the HTML properties for the certificates
        • 9.3. Create the certificate in Studio
        • 9.4. Activate your certificate
        • 9.5. Preview your certificate
        • 9.6. Customize your certificates’ variables
        • 9.7. Configure how learners will get their certificates
      • 10. Controlling access to the course content
        • 10.1. Defining release dates
        • 10.2. Defining due dates for graded subsections
        • 10.3. Subsection prerequisites
        • 10.4. Course prerequisites
        • 10.5. Entrance exams
        • 10.6. Cohort specific course content
      • 11. Additional course content
        • 11.1. Custom pages
        • 11.2. Textbooks
        • 11.3. Course updates
        • 11.4. Course handouts
      • 12. Advanced exam configurations
        • 12.1. Random exams using libraries
        • 12.2. Timed exams
      • 13. Advanced discussion configurations
        • 13.1. Teams
        • 13.2. Discussion blackout dates
        • 13.3. Additional Course wide Discussion topics
        • 13.4. Divided discussion topics
      • 14. Other advanced course configurations
        • 14.1. Content experiments
        • 14.2. Student notes
        • 14.3. Calculator
        • 14.4. CCX courses
        • 14.5. Custom advanced course settings
      • 15. Advanced course integrations
        • 15.1. Proctored exams
        • 15.2. Open edX as an LTI consumer
        • 15.3. Open edX as an LTI provider
        • 15.4. External graders - xqueue
    • 1. Accessing Studio platform
      • 1.1. What is the Studio platform?
      • 1.2. How to access Studio platform?
      • 1.3. Locate the courses or libraries you have access to
    • 2. Create an Open edX course
      • 2.1. Course creation permissions
      • 2.2. Before creating a course
      • 2.3. Create a new empty course
      • 2.4. Rerunning an existing course
      • 2.5. Permission to Rerun an existing course
    • 3. Export and import tools
      • 3.1. Exporting a course
      • 3.2. Importing a course
        • 3.2.1. Troubleshooting errors during course imports
    • 4. Initial course Set up
      • 4.1. Define the course team
      • 4.2. Course schedule and details
      • 4.3. Course visibility in the homepage
      • 4.4. Sorting of courses on the homepage
        • 4.4.1. What does it mean to sort the courses by start date?
        • 4.4.2. What does it mean to sort the courses by announcement date?
      • 4.5. Course visibility in the course catalog page
      • 4.6. Course accesibility by invitation
    • 5. Principles of instructional design
      • 5.1. accessibility
      • 5.2. meaningful learning
      • 5.3. tips from edge
    • 6. Course outline: sections, subsection and units
      • 6.1. Creating the course structure
      • 6.2. Publishing Status of a section, subsection, or unit
    • 7. Adding Components to a Course unit
      • 7.1. HTML components
        • 7.1.1. Simple text and basic HTML
        • 7.1.2. Adding images and other course assets
        • 7.1.3. Advanced HTML content
        • 7.1.4. Video components
        • 7.1.5. Problem components
        • 7.1.6. Discussion components
        • 7.1.7. Advanced components | X-blocks
    • 8. Add a grading configuration to the course
      • 8.1. Passing grade
      • 8.2. Assignment types
      • 8.3. Linking Assignment types and course subsections
    • 9. Configure certificates for your course
      • 9.1. Have eduNEXT set the course modes or enrollment tracks
      • 9.2. Enable and configure the HTML properties for the certificates
      • 9.3. Create the certificate in Studio
      • 9.4. Activate your certificate
      • 9.5. Preview your certificate
      • 9.6. Customize your certificates’ variables
      • 9.7. Configure how learners will get their certificates
    • 10. Controlling access to the course content
      • 10.1. Defining release dates
      • 10.2. Defining due dates for graded subsections
      • 10.3. Subsection prerequisites
      • 10.4. Course prerequisites
      • 10.5. Entrance exams
      • 10.6. Cohort specific course content
    • 11. Additional course content
      • 11.1. Custom pages
      • 11.2. Textbooks
      • 11.3. Course updates
      • 11.4. Course handouts
    • 12. Advanced exam configurations
      • 12.1. Random exams using libraries
      • 12.2. Timed exams
    • 13. Advanced discussion configurations
      • 13.1. Teams
      • 13.2. Discussion blackout dates
      • 13.3. Additional Course wide Discussion topics
      • 13.4. Divided discussion topics
    • 14. Other advanced course configurations
      • 14.1. Content experiments
      • 14.2. Student notes
      • 14.3. Calculator
      • 14.4. CCX courses
      • 14.5. Custom advanced course settings
    • 15. Advanced course integrations
      • 15.1. Proctored exams
      • 15.2. Open edX as an LTI consumer
      • 15.3. Open edX as an LTI provider
      • 15.4. External graders - xqueue
  • Prepare, test and launch your courses
    • Prepare, test and launch courses
      • 1. Configure the enrollment tracks
      • 2. Control visibility and access to the course
        • 2.1. Course visibility in the homepage
        • 2.2. Course visibility in the course catalog page
        • 2.3. Setting the course access policy
      • 3. Using e-commerce with your course
        • 3.1. e-commerce configurations for the course
        • 3.2. Configurations for a paid course
        • 3.3. Configurations for a free course with option to pay for the upgrade
        • 3.4. Using discount coupons
      • 4. Test a course before launch
        • 4.1. Test the course using an instructor user
        • 4.2. Test the course using a learner user
        • 4.3. Test the course using beta testers
      • 5. Launch and promote your course
      • 6. Manage enrollments in your course
        • 6.1. Batch enrollment and unenrollment
        • 6.2. Course enrollment emails
      • 7. Using cohorts in your course
    • 1. Configure the enrollment tracks
    • 2. Control visibility and access to the course
      • 2.1. Course visibility in the homepage
      • 2.2. Course visibility in the course catalog page
      • 2.3. Setting the course access policy
    • 3. Using e-commerce with your course
      • 3.1. e-commerce configurations for the course
      • 3.2. Configurations for a paid course
      • 3.3. Configurations for a free course with option to pay for the upgrade
      • 3.4. Using discount coupons
    • 4. Test a course before launch
      • 4.1. Test the course using an instructor user
      • 4.2. Test the course using a learner user
      • 4.3. Test the course using beta testers
    • 5. Launch and promote your course
    • 6. Manage enrollments in your course
      • 6.1. Batch enrollment and unenrollment
      • 6.2. Course enrollment emails
    • 7. Using cohorts in your course
  • Manage running courses
    • Manage a running course
      • 1. Tools to manage a running course
        • 1.1. Studio
        • 1.2. Staff view of course content and discussions
        • 1.3. View the course as a specific learner
        • 1.4. The LMS instructor dashboard
      • 2. Manage course updates from Studio
        • 2.1. Create updates for learners in Studio
      • 3. Manage staff graded components
        • 3.1. Open response assessments
        • 3.2. Staff graded assignment or SGA X-block
        • 3.3. Staff graded points
      • 4. Manage discussions
        • 4.1. Discussion moderating roles
        • 4.2. Running course discussions
        • 4.3. Discussions divided by cohorts-Content specific discussions
        • 4.4. Team discussions
      • 5. Basic course information
        • 5.1. Enrollment information
        • 5.2. Basic course information
      • 6. Manage enrollments and course roles
        • 6.1. Manual enrollment of learners
        • 6.2. Manual unenrollment of learners
        • 6.3. Batch selection of beta testers
        • 6.4. Course team management
      • 7. Manage individual extensions
      • 8. Student admin
        • 8.1. View learner grades
        • 8.2. View learner enrollment status
        • 8.3. Adjust a specific learner score or submission attempts
        • 8.4. Adjust all learners scores or submission attempts
      • 9. Data download
        • 9.1. Learner profile information
        • 9.2. Anonymized Students
        • 9.3. Users who can enroll
        • 9.4. Grade report
        • 9.5. Problem grade report
        • 9.6. ORA data report
        • 9.7. Other reports
      • 10. Course emails
      • 11. Manage special exams
      • 12. Manage certificates
        • 12.1. Manage certificates for self-paced courses
        • 12.2. Manage certificates for instructor-paced courses
        • 12.3. Manual operations with certificates
    • 1. Tools to manage a running course
      • 1.1. Studio
      • 1.2. Staff view of course content and discussions
        • 1.2.1. Staff debug info option
        • 1.2.2. Staff-only content
        • 1.2.3. Manage discussions
      • 1.3. View the course as a specific learner
      • 1.4. The LMS instructor dashboard
    • 2. Manage course updates from Studio
      • 2.1. Create updates for learners in Studio
    • 3. Manage staff graded components
      • 3.1. Open response assessments
        • 3.1.1. Understanding an Open Response Assessment
        • 3.1.2. Managing a running Open Response Assessment
        • 3.1.3. Metrics of an Open Response Assessment
      • 3.2. Staff graded assignment or SGA X-block
        • 3.2.1. Managing an SGA x-block
      • 3.3. Staff graded points
    • 4. Manage discussions
      • 4.1. Discussion moderating roles
      • 4.2. Running course discussions
      • 4.3. Discussions divided by cohorts-Content specific discussions
      • 4.4. Team discussions
    • 5. Basic course information
      • 5.1. Enrollment information
      • 5.2. Basic course information
    • 6. Manage enrollments and course roles
      • 6.1. Manual enrollment of learners
      • 6.2. Manual unenrollment of learners
      • 6.3. Batch selection of beta testers
      • 6.4. Course team management
        • 6.4.1. Staff role
        • 6.4.2. Admin role
        • 6.4.3. Beta tester role
        • 6.4.4. Discussion admin role
        • 6.4.5. Discussion moderators role
        • 6.4.6. Community TA
        • 6.4.7. Course data researcher role
    • 8. Student admin
      • 8.1. View learner grades
      • 8.2. View learner enrollment status
      • 8.3. Adjust a specific learner score or submission attempts
        • 8.3.1. From the LMS instructor dashboard
        • 8.3.2. From the staff view of the specific course unit
      • 8.4. Adjust all learners scores or submission attempts
    • 7. Manage individual extensions
    • 9. Data download
      • 9.1. Learner profile information
      • 9.2. Anonymized Students
      • 9.3. Users who can enroll
      • 9.4. Grade report
      • 9.5. Problem grade report
      • 9.6. ORA data report
      • 9.7. Other reports
        • 9.7.1. Certificates issued
        • 9.7.2. Proctored exams results report
    • 10. Course emails
    • 11. Manage special exams
    • 12. Manage certificates
      • 12.1. Manage certificates for self-paced courses
      • 12.2. Manage certificates for instructor-paced courses
      • 12.3. Manual operations with certificates
        • 12.3.1. Regenerate certificates
        • 12.3.2. Certificates’ exceptions
        • 12.3.3. Invalidate certificates
  • Analyse Courses with Open edX Insights
    • Analize your course with INSIGHTS
      • 1. About Open edX Insights.
        • 1.1. What is Open edX Insights?.
      • 2. Access to Open edX Insights.
        • 2.1. Who can access Open edX Insights?
      • 3. List of courses and general metrics.
        • 3.1. How can I see the list of courses and their metrics?.
      • 4. Enrollment section.
        • 4.1. What can I find in the enrollment section?.
      • 5. Engagement section.
        • 5.1. What can I find in the engagement section?.
      • 6. Performance section.
        • 6.1. What can I find in the performance section?.
      • 7. Learner Analytics.
        • 7.1. Individual learner metrics.
    • 1. About Open edX Insights.
      • 1.1. What is Open edX Insights?.
    • 2. Access to Open edX Insights.
      • 2.1. Who can access Open edX Insights?
    • 3. List of courses and general metrics.
      • 3.1. How can I see the list of courses and their metrics?.
    • 4. Enrollment section.
      • 4.1. What can I find in the enrollment section?.
    • 5. Engagement section.
      • 5.1. What can I find in the engagement section?.
    • 6. Performance section.
      • 6.1. What can I find in the performance section?.
    • 7. Learner Analytics.
      • 7.1. Individual learner metrics.
  • Courses end of life
    • Course end of life
      • 1. Hide an Open edX course.
        • 1.1. How to hide an Open edX course?
      • 2. Archive courses.
        • 2.1. What is an archived course in Open edX?.
        • 2.2. How to archive an Open edX course?
      • 3. Removing an Open edX course.
        • 3.1. How to delete an Open edX course?
      • 4. Copy of an Open edX course.
        • 4.1. How to keep a copy of your Open edX course?.
    • 1. Hide an Open edX course.
      • 1.1. How to hide an Open edX course?
        • 1.1.1. Get the list of enrolled learners.
        • 1.1.2. Change the course dates.
        • 1.1.3. Change the course visibility of the course on the homepage, and disable the course description page.
    • 2. Archive courses.
      • 2.1. What is an archived course in Open edX?.
      • 2.2. How to archive an Open edX course?
    • 3. Removing an Open edX course.
      • 3.1. How to delete an Open edX course?
    • 4. Copy of an Open edX course.
      • 4.1. How to keep a copy of your Open edX course?.

About eduNEXT:

eduNEXT is a world class technology and solutions provider specialized in the open edX platform. We are driven by the conviction that a better online learning is both possible and much needed, and that learning and education done right, have a real power to improve lives.

We are fully committed to the development and promotion of the Open edX technology, to deliver the best available technologies and empower organizations to deliver quality education worldwide.

Find out more at www.edunext.co