Public Documentation

Welcome to the eduNEXT Customers Documentation

Your Subscription with eduNEXT

• Manage your Subscription
  • 1. Getting started
    • 1.1. The eduNEXT management console
  • 2. Access the eduNEXT management console
  • 3. Billing information
    • 3.1. Fill out your billing information
  • 4. Upgrade a Subscription
    • 4.1. Upgrade workflow
  • 5. Getting support
    • 5.1. Access to the Knowledge Base
    • 5.2. Incident management
    • 5.3. Request management
    • 5.4. How to Open a Support ticket
    • 5.5. How to View the status of a Support ticket
  • 6. Add or remove users from the Management Console
    • 6.1. How to add an additional administrator user for the eduNEXT management console
    • 6.2. How to remove an administrator user from the eduNEXT management console
  • 7. Select or change the Add-ons for your subscription with eduNEXT
    • 7.1. Selection of add-ons
    • 7.2. Changing your add-ons
    • 7.3. Configuration of the add-ons
  • 8. Modify the type of subscription
  • 9. Cancel a subscription with eduNEXT
    • 9.1. How to Cancel the eduNEXT account
• 1. Getting started
  • 1.1. The eduNEXT management console
    • 1.1.1. Your subcription information in the EMC
    • 1.1.2. Active users monitoring section
• 2. Access the eduNEXT management console
• 3. Billing information
  • 3.1. Fill out your billing information
• 4. Upgrade a Subscription
  • 4.1. Upgrade workflow
• 5. Getting support
  • 5.1. Access to the Knowledge Base
  • 5.2. Incident management
  • 5.3. Request management
  • 5.4. How to Open a Support ticket
  • 5.5. How to View the status of a Support ticket
• 6. Add or remove users from the Management Console
  • 6.1. How to add an additional administrator user for the eduNEXT management console
  • 6.2. How to remove an administrator user from the eduNEXT management console
• 7. Select or change the Add-ons for your subscription with eduNEXT
  • 7.1. Selection of add-ons
  • 7.2. Changing your add-ons
  • 7.3. Configuration of the add-ons
• 8. Modify the type of subscription
• 9. Cancel a subscription with eduNEXT
  • 9.1. How to Cancel the eduNEXT account

Configure your LMS site

• Configure your LMS site
  • 1. Locate your site in the Management Console
  • 2. Set Or Change the LMS site Domain
    • 2.1. Configure your domain
    • 2.2. Use your own SSL certificate
    • 2.3. Changing your LMS domain
  • 3. General settings
  • 4. Set the Look and Feel for your LMS site
  • 5. Settings and branding for the platform emails
  • 6. Configure the additional static pages
    • 6.1. Adding content to the static pages
    • 6.2. Adding redirections to the static pages
  • 7. Certificate template configurations
    • 7.1. Change the layout of your certificates
  • 8. Configure the active add-ons
  • 9. Create An Additional Site For An Existing Account
  • 10. Remove A Site
  • 11. Configure the Website integration.
    • 11.1. Integration requisites.
    • 11.2. Configuration steps.
    • 11.3. Configure the WordPress site.
    • 11.4. Create the content for your course catalog and any static pages.
    • 11.5. Add buttons placed on the course description pages to go to the course on the LMS site.
• 1. Locate your site in the Management Console
• 2. Set Or Change the LMS site Domain
  • 2.1. Configure your domain
  • 2.2. Use your own SSL certificate
  • 2.3. Changing your LMS domain
• 3. General settings
• 4. Set the Look and Feel for your LMS site
• 5. Settings and branding for the platform emails
• 6. Configure the additional static pages
  • 6.1. Adding content to the static pages
  • 6.2. Adding redirections to the static pages
• 7. Certificate template configurations
  • 7.1. Change the layout of your certificates
• 8. Configure the active add-ons
• 9. Create An Additional Site For An Existing Account
• 10. Remove A Site

Manage a Running LMS site

• Manage a Running LMS site
  • 1. Manage and support learners
    • 1.1. User Registration
    • 1.2. Manual User Activation
    • 1.3. Batch User Registration
    • 1.4. Recovering the password for a user
    • 1.5. Unlocking a user after multiple failed login attempts
    • 1.6. Removing a user via self account removal
    • 1.7. Manual User Deletion
  • 2. Manage and Support course authors
    • 2.1. Turn a user into a course author
    • 2.2. Add a user to the course team
    • 2.3. Grant course-creation permissions to a user
    • 2.4. Give your author permission to create libraries
  • 3. Monitor Active Users on the site
  • 4. Monitor email delivery in a site
  • 5. Generate reports for your site
  • 6. Using the open edX and eduNEXT APIs
    • 6.1. Open edX APIs
    • 6.2. eduNEXT exclusive management APIs
• 1. Manage and support learners
  • 1.1. User Registration
  • 1.2. Manual User Activation
  • 1.3. Batch User Registration
  • 1.4. Recovering the password for a user
  • 1.5. Unlocking a user after multiple failed login attempts
  • 1.6. Removing a user via self account removal
  • 1.7. Manual User Deletion
• 2. Manage and Support course authors
  • 2.1. Turn a user into a course author
  • 2.2. Add a user to the course team
  • 2.3. Grant course-creation permissions to a user
  • 2.4. Give your author permission to create libraries
• 3. Monitor Active Users on the site
• 4. Monitor email delivery in a site
• 5. Generate reports for your site

Author courses with Open edX STUDIO

• Author courses with STUDIO
  • 1. Accessing Studio platform
    • 1.1. What is the Studio platform?
    • 1.2. How to access Studio platform?
    • 1.3. Locate the courses or libraries you have access to
  • 2. Create an Open edX course
    • 2.1. Course creation permissions
    • 2.2. Before creating a course
    • 2.3. Create a new empty course
    • 2.4. Rerunning an existing course
    • 2.5. Permission to Rerun an existing course
  • 3. Export and import tools
    • 3.1. Exporting a course
    • 3.2. Importing a course
  • 4. Initial course Set up
    • 4.1. Define the course team
    • 4.2. Course schedule and details
    • 4.3. Course visibility in the homepage
    • 4.4. Sorting of courses on the homepage
    • 4.5. Course visibility in the course catalog page
    • 4.6. Course accesibility by invitation
  • 5. Principles of instructional design
    • 5.1. accessibility
    • 5.2. meaningful learning
    • 5.3. tips from edge
  • 6. Course outline: sections, subsection and units
    • 6.1. Creating the course structure
    • 6.2. Publishing Status of a section, subsection, or unit
  • 7. Adding Components to a Course unit
    • 7.1. HTML components
  • 8. Add a grading configuration to the course
    • 8.1. Passing grade
    • 8.2. Assignment types
    • 8.3. Linking Assignment types and course subsections
  • 9. Configure certificates for your course
    • 9.1. Enable the honor mode for your Open edX course
    • 9.2. Enable and configure the HTML properties for the certificates
    • 9.3. Create the certificate in Studio
    • 9.4. Activate your certificate
    • 9.5. Preview your certificate
    • 9.6. Customize your certificates’ variables
    • 9.7. Configure how learners will get their certificates
  • 10. Controlling access to the course content
    • 10.1. Defining release dates
    • 10.2. Defining due dates for graded subsections
    • 10.3. Subsection prerequisites
    • 10.4. Course prerequisites
    • 10.5. Entrance exams
    • 10.6. Cohort specific course content
  • 11. Additional course content
    • 11.1. Custom pages
    • 11.2. Textbooks
    • 11.3. Course updates
    • 11.4. Course handouts
  • 12. Advanced exam configurations
    • 12.1. Random exams using libraries
    • 12.2. Timed exams
  • 13. Advanced discussion configurations
    • 13.1. Teams
    • 13.2. Discussion blackout dates
    • 13.3. Additional Course wide Discussion topics
    • 13.4. Divided discussion topics
  • 14. Other advanced course configurations
    • 14.1. Content experiments
    • 14.2. Student notes
    • 14.3. Calculator
    • 14.4. CCX courses
    • 14.5. Custom advanced course settings
  • 15. Advanced course integrations
    • 15.1. Proctored exams
    • 15.2. Open edX as an LTI consumer
    • 15.3. Open edX as an LTI provider
    • 15.4. External graders - xqueue
• 1. Accessing Studio platform
  • 1.1. What is the Studio platform?
  • 1.2. How to access Studio platform?
  • 1.3. Locate the courses or libraries you have access to
• 2. Create an Open edX course
  • 2.1. Course creation permissions
  • 2.2. Before creating a course
  • 2.3. Create a new empty course
  • 2.4. Rerunning an existing course
  • 2.5. Permission to Rerun an existing course
• 3. Export and import tools
  • 3.1. Exporting a course
  • 3.2. Importing a course
    • 3.2.1. Troubleshooting errors during course imports
• 4. Initial course Set up
  • 4.1. Define the course team
  • 4.2. Course schedule and details
  • 4.3. Course visibility in the homepage
  • 4.4. Sorting of courses on the homepage
    • 4.4.1. What does it mean to sort the courses by start date?
    • 4.4.2. What does it mean to sort the courses by announcement date?
  • 4.5. Course visibility in the course catalog page
  • 4.6. Course accesibility by invitation
• 5. Principles of instructional design
  • 5.1. accessibility
  • 5.2. meaningful learning
  • 5.3. tips from edge
• 6. Course outline: sections, subsection and units
  • 6.1. Creating the course structure
  • 6.2. Publishing Status of a section, subsection, or unit
• 7. Adding Components to a Course unit
  • 7.1. HTML components
    • 7.1.1. Simple text and basic HTML
    • 7.1.2. Adding images and other course assets
    • 7.1.3. Advanced HTML content
    • 7.1.4. Video components
    • 7.1.5. Problem components
    • 7.1.6. Discussion components
    • 7.1.7. Advanced components | X-blocks
• 8. Add a grading configuration to the course
  • 8.1. Passing grade
  • 8.2. Assignment types
  • 8.3. Linking Assignment types and course subsections
• 9. Configure certificates for your course
  • 9.1. Enable the honor mode for your Open edX course
  • 9.2. Enable and configure the HTML properties for the certificates
  • 9.3. Create the certificate in Studio
  • 9.4. Activate your certificate
  • 9.5. Preview your certificate
  • 9.6. Customize your certificates’ variables
  • 9.7. Configure how learners will get their certificates
• 10. Controlling access to the course content
  • 10.1. Defining release dates
  • 10.2. Defining due dates for graded subsections
  • 10.3. Subsection prerequisites
  • 10.4. Course prerequisites
  • 10.5. Entrance exams
  • 10.6. Cohort specific course content
• 11. Additional course content
  • 11.1. Custom pages
  • 11.2. Textbooks
  • 11.3. Course updates
  • 11.4. Course handouts
• 12. Advanced exam configurations
  • 12.1. Random exams using libraries
  • 12.2. Timed exams
• 13. Advanced discussion configurations
  • 13.1. Teams
  • 13.2. Discussion blackout dates
  • 13.3. Additional Course wide Discussion topics
  • 13.4. Divided discussion topics
• 14. Other advanced course configurations
  • 14.1. Content experiments
  • 14.2. Student notes
  • 14.3. Calculator
  • 14.4. CCX courses
  • 14.5. Custom advanced course settings
• 15. Advanced course integrations
  • 15.1. Proctored exams
  • 15.2. Open edX as an LTI consumer
  • 15.3. Open edX as an LTI provider
  • 15.4. External graders - xqueue

Prepare, test and launch your courses

• Prepare, test and launch courses
  • 1. Configure the enrollment tracks
  • 2. Control visibility and access to the course
    • 2.1. Course visibility in the homepage
    • 2.2. Course visibility in the course catalog page
    • 2.3. Setting the course access policy
  • 3. Using e-commerce with your course
    • 3.1. e-commerce configurations for the course
    • 3.2. Configurations for a paid course
    • 3.3. Configurations for a free course with option to pay for the upgrade
    • 3.4. Using discount coupons
  • 4. Test a course before launch
    • 4.1. Test the course using an instructor user
    • 4.2. Test the course using a learner user
    • 4.3. Test the course using beta testers
  • 5. Launch and promote your course
  • 6. Manage enrollments in your course
    • 6.1. Batch enrollment and unenrollment
    • 6.2. Course enrollment emails
  • 7. Using cohorts in your course
• 1. Configure the enrollment tracks
• 2. Control visibility and access to the course
  • 2.1. Course visibility in the homepage
  • 2.2. Course visibility in the course catalog page
  • 2.3. Setting the course access policy
• 3. Using e-commerce with your course
  • 3.1. e-commerce configurations for the course
  • 3.2. Configurations for a paid course
  • 3.3. Configurations for a free course with option to pay for the upgrade
  • 3.4. Using discount coupons
• 4. Test a course before launch
  • 4.1. Test the course using an instructor user
  • 4.2. Test the course using a learner user
  • 4.3. Test the course using beta testers
• 5. Launch and promote your course
• 6. Manage enrollments in your course
  • 6.1. Batch enrollment and unenrollment
  • 6.2. Course enrollment emails
• 7. Using cohorts in your course

Manage running courses

• Manage a running course
  • 1. Tools to manage a running course
    • 1.1. Studio
    • 1.2. Staff view of course content and discussions
    • 1.3. View the course as a specific learner
    • 1.4. The LMS instructor dashboard
  • 2. Manage course updates from Studio
    • 2.1. Create updates for learners in Studio
  • 3. Manage staff graded components
    • 3.1. Open response assessments
    • 3.2. Staff graded assignment or SGA X-block
    • 3.3. Staff graded points
  • 4. Manage discussions
    • 4.1. Discussion moderating roles
    • 4.2. Running course discussions
    • 4.3. Discussions divided by cohorts-Content specific discussions
    • 4.4. Team discussions
  • 5. Basic course information
    • 5.1. Enrollment information
    • 5.2. Basic course information
  • 6. Manage enrollments and course roles
    • 6.1. Manual enrollment of learners
    • 6.2. Manual unenrollment of learners
    • 6.3. Batch selection of beta testers
    • 6.4. Course team management
  • 7. Manage individual extensions
  • 8. Student admin
    • 8.1. View learner grades
    • 8.2. View learner enrollment status
    • 8.3. Adjust a specific learner score or submission attempts
    • 8.4. Adjust all learners scores or submission attempts
  • 9. Data download
    • 9.1. Learner profile information
    • 9.2. Anonymized Students
    • 9.3. Users who can enroll
    • 9.4. CSV of Problem responses
    • 9.5. Grade report
    • 9.6. Problem grade report
    • 9.7. ORA data report
    • 9.8. Other reports
  • 10. Course emails
  • 11. Manage special exams
  • 12. Manage certificates
    • 12.1. Manage certificates for self-paced courses
    • 12.2. Manage certificates for instructor-paced courses
    • 12.3. Manual operations with certificates
• 1. Tools to manage a running course
  • 1.1. Studio
  • 1.2. Staff view of course content and discussions
    • 1.2.1. Staff debug info option
    • 1.2.2. Staff-only content
    • 1.2.3. Manage discussions
  • 1.3. View the course as a specific learner
  • 1.4. The LMS instructor dashboard
• 2. Manage course updates from Studio
  • 2.1. Create updates for learners in Studio
• 3. Manage staff graded components
  • 3.1. Open response assessments
    • 3.1.1. Understanding an Open Response Assessment
    • 3.1.2. Managing a running Open Response Assessment
    • 3.1.3. Metrics of an Open Response Assessment
  • 3.2. Staff graded assignment or SGA X-block
    • 3.2.1. Managing an SGA x-block
  • 3.3. Staff graded points
• 4. Manage discussions
  • 4.1. Discussion moderating roles
  • 4.2. Running course discussions
  • 4.3. Discussions divided by cohorts-Content specific discussions
  • 4.4. Team discussions
• 5. Basic course information
  • 5.1. Enrollment information
  • 5.2. Basic course information
• 6. Manage enrollments and course roles
  • 6.1. Manual enrollment of learners
  • 6.2. Manual unenrollment of learners
  • 6.3. Batch selection of beta testers
  • 6.4. Course team management
    • 6.4.1. Staff role
    • 6.4.2. Admin role
    • 6.4.3. Beta tester role
    • 6.4.4. Discussion admin role
    • 6.4.5. Discussion moderators role
    • 6.4.6. Community TA
    • 6.4.7. Course data researcher role
• 8. Student admin
  • 8.1. View learner grades
  • 8.2. View learner enrollment status
  • 8.3. Adjust a specific learner score or submission attempts
    • 8.3.1. From the LMS instructor dashboard
    • 8.3.2. From the staff view of the specific course unit
  • 8.4. Adjust all learners scores or submission attempts
• 7. Manage individual extensions
• 9. Data download
  • 9.1. Learner profile information
  • 9.2. Anonymized Students
  • 9.3. Users who can enroll
  • 9.4. CSV of Problem responses
  • 9.5. Grade report
  • 9.6. Problem grade report
  • 9.7. ORA data report
  • 9.8. Other reports
    • 9.8.1. Certificates issued
    • 9.8.2. Proctored exams results report
• 10. Course emails
• 11. Manage special exams
• 12. Manage certificates
  • 12.1. Manage certificates for self-paced courses
  • 12.2. Manage certificates for instructor-paced courses
  • 12.3. Manual operations with certificates
    • 12.3.1. Regenerate certificates
    • 12.3.2. Certificates’ exceptions
    • 12.3.3. Invalidate certificates

Analyse Courses with Open edX Insights

• Analize your course with INSIGHTS
  • 1. About Open edX Insights.
    • 1.1. What is Open edX Insights?.
  • 2. Access to Open edX Insights.
    • 2.1. Who can access Open edX Insights?
  • 3. List of courses and general metrics.
    • 3.1. How can I see the list of courses and their metrics?.
  • 4. Enrollment section.
    • 4.1. What can I find in the enrollment section?.
  • 5. Engagement section.
    • 5.1. What can I find in the engagement section?.
  • 6. Performance section.
    • 6.1. What can I find in the performance section?.
  • 7. Learner Analytics.
    • 7.1. Individual learner metrics.
• 1. About Open edX Insights.
  • 1.1. What is Open edX Insights?.
• 2. Access to Open edX Insights.
  • 2.1. Who can access Open edX Insights?
• 3. List of courses and general metrics.
  • 3.1. How can I see the list of courses and their metrics?.
• 4. Enrollment section.
  • 4.1. What can I find in the enrollment section?.
• 5. Engagement section.
  • 5.1. What can I find in the engagement section?.
• 6. Performance section.
  • 6.1. What can I find in the performance section?.
• 7. Learner Analytics.
  • 7.1. Individual learner metrics.

Courses end of life

• Course end of life
  • 1. Hide an Open edX course.
    • 1.1. How to hide an Open edX course?
  • 2. Archive courses.
    • 2.1. What is an archived course in Open edX?.
    • 2.2. How to archive an Open edX course?
  • 3. Removing an Open edX course.
    • 3.1. How to delete an Open edX course?
  • 4. Copy of an Open edX course.
    • 4.1. How to keep a copy of your Open edX course?.
• 1. Hide an Open edX course.
  • 1.1. How to hide an Open edX course?
    • 1.1.1. Get the list of enrolled learners.
    • 1.1.2. Change the course dates.
    • 1.1.3. Change the course visibility of the course on the homepage, and disable the course description page.
• 2. Archive courses.
  • 2.1. What is an archived course in Open edX?.
  • 2.2. How to archive an Open edX course?
• 3. Removing an Open edX course.
  • 3.1. How to delete an Open edX course?
• 4. Copy of an Open edX course.
  • 4.1. How to keep a copy of your Open edX course?.