6. Add or remove users from the ECC

After a subscription has been upgraded, it’s possible to have more site administrators in the eduNEXT control center.

6.1. How to add an additional administrator

Navigate to the My platform section found in the left hand side, and select the My team tab.

There you will find a section that lists your team of administrators and will be able to request the addition or removal of a specific user.

In order to have an administrator added, you will need to submit the following information:

  • Name of the account.

  • User’s Email address.

  • Full name of the user to be added.

Note

Make sure users who need this permission have already created an account on your LMS site with the same email address.

Once the eduNEXT support team verifies the information, the user will be created and obtain access to the eduNEXT control center.

6.2. How to remove an administrator

Note

Administrator users in the eduNEXT control center will access all the configurations and data for the account. Ensure that only authorized users get this role and that the administrators get removed when necessary.

To have an administrator user removed, navigate to the My platform section found in the left hand side, and select the My team tab.

There you will find a section that lists your team of administrators and will be able to request the addition or removal of a specific user.

In order to have an administrator removed, you will need to submit the following information:

  • Name of the account.

  • User’s Email address.

The request must be done by the administrator of the account in the eduNEXT control center.

Once the eduNEXT support team verifies the information, the user will be removed and lose access to the ECC. The removal of users from the ECC will not impact the permissions of users in the LMS site nor in Studio platform.