6. Add or remove users from the Management Console

After a subscription has been upgraded, it’s possible to have more site administrators in the eduNEXT management console.

6.1. How to add an additional administrator user for the eduNEXT management console

You can open a support ticket and send the following information.

See also

You can see how to open a support ticket. Here.

  • Name of the account.

  • User’s Email address.

  • Full name of the user to be added.

Note

Make sure users who need this permission have already created an account on your LMS site with the same email address.

Note

The request must be done by the administrator of the account in the eduNEXT management console.

Once the eduNEXT support team verifies the information, the user will be created and obtain access to the eduNEXT management console.

6.2. How to remove an administrator user from the eduNEXT management console

Note

Administrator users in the eduNEXT management console will access all the configurations and data for the account. Ensure that only authorized users get this role and that the administrators get removed when necessary.

To have an administrator user removed, submit a support request(ticket) with the following information:

  • Name of the account.

  • User’s Email address.

The request must be done by the administrator of the account in the eduNEXT management console.

Once the eduNEXT support team verifies the information, the user will be removed and lose access to the eduNEXT management console. The removal of users from the eduNEXT management console will not impact the permissions of users in the LMS site nor in Studio platform.

See also

You can see how to open a support ticket. Here.